Tasmania Vaccine Solutions Privacy Policy

Last updated: 1st November 2024

1. General

This Privacy Policy applies to all Personal Information collected by Tasmania Vaccine Solutions (ABN 90827399391) (TVS). Tasmania Vaccine Solutions (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and ensuring the confidentiality and security of personal information. This privacy policy explains how we collect, use, and safeguard your personal data in accordance with the Privacy Act 1988 (Cth) (Act) and other relevant legislation.

• TVS is committed to complying with its obligations under the Privacy Act 1988 and the requirements of the Australian Privacy Principles (APP).
• Key definitions:
  • OAIC: Office of the Australian Information Commissioner
  • Personal Information: As defined in the Act
  • Sensitive Information: As defined in the Act
  • Services: Vaccination and healthcare services provided by TVS
  • Website: www.tasmaniavaccinesolutions.com.au
  • You: The client, acting individually or on behalf of another

2. Information We Collect

We collect and hold various types of Personal Information, including:

• Personal details (e.g., name, date of birth)
• Contact details (e.g., email, address, phone number)
• Sensitive information (e.g., medical history, family history, vaccination records)
• Medicare and private healthcare information
• Financial information (e.g., banking details, billing information)
• Family contact information
• Opinions from staff during service provision
• Any other information necessary to provide Services

3. How Does TVS Collect Personal Information?

We may collect Personal Information through:

• Direct communication with clients or their employers
• Our website and online platforms
• Interactions during service provision
• Third parties, such as healthcare providers and government agencies

4. How Do We Store and Protect Personal Information?

We take reasonable steps to protect Personal Information using secure physical and electronic systems. Measures include:

• Secure storage in locked facilities and encrypted IT systems
• Regular data accuracy checks
• Access controls and confidentiality obligations for staff
• Destruction or de-identification of unnecessary data

5. Why Do We Collect, Hold, Use, and Disclose Personal Information?

• To provide Services and related interactions
• For regulatory and compliance purposes
• To respond to inquiries and manage updates
• As permitted or required by law

6. Do We Use Your Personal Information for Communication?

We may send direct marketing communications with your consent. You can opt-out anytime by contacting us.

7. Overseas Disclosure

It is unlikely that we will disclose your Personal Information overseas. If required, we will seek your consent or ensure compliance with the APPs.

8. Using Our Website and Cookies

We use cookies to enhance your experience on our website. You can disable cookies through your browser settings, but this may limit functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Accessing or Correcting Your Personal Information

You can request access to or correction of your Personal Information by contacting us:

• Email: sarah@tasmaniavaccinesolutions.com.au
• Phone: 0418 357 489

11. Making a Complaint

If you have a complaint about our Privacy Policy or practices, contact us. If unresolved, you may contact the OAIC.

12. Privacy Policy Changes

We may update this Privacy Policy. The latest version will always be available on our website.

13. Further Information

For further information, contact us or visit the OAIC website at www.oaic.gov.au.